# -*- coding: utf8 -*- # Copyright (c) 2017-2021 THL A29 Limited, a Tencent company. All Rights Reserved. # # Licensed under the Apache License, Version 2.0 (the "License"); # you may not use this file except in compliance with the License. # You may obtain a copy of the License at # # http://www.apache.org/licenses/LICENSE-2.0 # # Unless required by applicable law or agreed to in writing, software # distributed under the License is distributed on an "AS IS" BASIS, # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. # See the License for the specific language governing permissions and # limitations under the License. import warnings from tencentcloud.common.abstract_model import AbstractModel class ActiveCarrierPrivilegeNumber(AbstractModel): """生效运营商白名单号码 """ def __init__(self): r""" :param SdkAppId: 实例Id :type SdkAppId: int :param Caller: 主叫号码 :type Caller: str :param Callee: 被叫号码 :type Callee: str :param CreateTime: 生效unix时间戳(秒) :type CreateTime: int """ self.SdkAppId = None self.Caller = None self.Callee = None self.CreateTime = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Caller = params.get("Caller") self.Callee = params.get("Callee") self.CreateTime = params.get("CreateTime") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class AutoCalloutTaskCalleeInfo(AbstractModel): """外呼任务被叫信息 """ def __init__(self): r""" :param Callee: 被叫号码 :type Callee: str :param State: 呼叫状态 0初始 1已接听 2未接听 3呼叫中 4待重试 :type State: int :param Sessions: 会话ID列表 :type Sessions: list of str """ self.Callee = None self.State = None self.Sessions = None def _deserialize(self, params): self.Callee = params.get("Callee") self.State = params.get("State") self.Sessions = params.get("Sessions") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class AutoCalloutTaskInfo(AbstractModel): """自动外呼任务列表项 """ def __init__(self): r""" :param Name: 任务名 :type Name: str :param CalleeCount: 被叫数量 :type CalleeCount: int :param Callers: 主叫号码列表 :type Callers: list of str :param NotBefore: 起始时间戳 :type NotBefore: int :param NotAfter: 结束时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type NotAfter: int :param IvrId: 任务使用的IvrId :type IvrId: int :param State: 任务状态0初始 1运行中 2已完成 3结束中 4已结束 :type State: int :param TaskId: 任务Id :type TaskId: int """ self.Name = None self.CalleeCount = None self.Callers = None self.NotBefore = None self.NotAfter = None self.IvrId = None self.State = None self.TaskId = None def _deserialize(self, params): self.Name = params.get("Name") self.CalleeCount = params.get("CalleeCount") self.Callers = params.get("Callers") self.NotBefore = params.get("NotBefore") self.NotAfter = params.get("NotAfter") self.IvrId = params.get("IvrId") self.State = params.get("State") self.TaskId = params.get("TaskId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class BindNumberCallOutSkillGroupRequest(AbstractModel): """BindNumberCallOutSkillGroup请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param Number: 待绑定的号码 :type Number: str :param SkillGroupIds: 待绑定的技能组Id列表 :type SkillGroupIds: list of int non-negative """ self.SdkAppId = None self.Number = None self.SkillGroupIds = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Number = params.get("Number") self.SkillGroupIds = params.get("SkillGroupIds") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class BindNumberCallOutSkillGroupResponse(AbstractModel): """BindNumberCallOutSkillGroup返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class BindStaffSkillGroupListRequest(AbstractModel): """BindStaffSkillGroupList请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param StaffEmail: 坐席邮箱 :type StaffEmail: str :param SkillGroupList: 绑定技能组列表 :type SkillGroupList: list of int """ self.SdkAppId = None self.StaffEmail = None self.SkillGroupList = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.StaffEmail = params.get("StaffEmail") self.SkillGroupList = params.get("SkillGroupList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class BindStaffSkillGroupListResponse(AbstractModel): """BindStaffSkillGroupList返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class CallInMetrics(AbstractModel): """呼入实时指标 """ def __init__(self): r""" :param IvrCount: IVR驻留数量 :type IvrCount: int :param QueueCount: 排队中数量 :type QueueCount: int :param RingCount: 振铃中数量 :type RingCount: int :param AcceptCount: 接通中数量 :type AcceptCount: int :param TransferOuterCount: 客服转接外线中数量 :type TransferOuterCount: int :param MaxQueueDuration: 最大排队时长 :type MaxQueueDuration: int :param AvgQueueDuration: 平均排队时长 :type AvgQueueDuration: int :param MaxRingDuration: 最大振铃时长 :type MaxRingDuration: int :param AvgRingDuration: 平均振铃时长 :type AvgRingDuration: int :param MaxAcceptDuration: 最大接通时长 :type MaxAcceptDuration: int :param AvgAcceptDuration: 平均接通时长 :type AvgAcceptDuration: int """ self.IvrCount = None self.QueueCount = None self.RingCount = None self.AcceptCount = None self.TransferOuterCount = None self.MaxQueueDuration = None self.AvgQueueDuration = None self.MaxRingDuration = None self.AvgRingDuration = None self.MaxAcceptDuration = None self.AvgAcceptDuration = None def _deserialize(self, params): self.IvrCount = params.get("IvrCount") self.QueueCount = params.get("QueueCount") self.RingCount = params.get("RingCount") self.AcceptCount = params.get("AcceptCount") self.TransferOuterCount = params.get("TransferOuterCount") self.MaxQueueDuration = params.get("MaxQueueDuration") self.AvgQueueDuration = params.get("AvgQueueDuration") self.MaxRingDuration = params.get("MaxRingDuration") self.AvgRingDuration = params.get("AvgRingDuration") self.MaxAcceptDuration = params.get("MaxAcceptDuration") self.AvgAcceptDuration = params.get("AvgAcceptDuration") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CallInNumberMetrics(AbstractModel): """呼入线路维度相关指标 """ def __init__(self): r""" :param Number: 线路号码 :type Number: str :param Metrics: 线路相关指标 :type Metrics: :class:`tencentcloud.ccc.v20200210.models.CallInMetrics` :param SkillGroupMetrics: 所属技能组相关指标 :type SkillGroupMetrics: list of CallInSkillGroupMetrics """ self.Number = None self.Metrics = None self.SkillGroupMetrics = None def _deserialize(self, params): self.Number = params.get("Number") if params.get("Metrics") is not None: self.Metrics = CallInMetrics() self.Metrics._deserialize(params.get("Metrics")) if params.get("SkillGroupMetrics") is not None: self.SkillGroupMetrics = [] for item in params.get("SkillGroupMetrics"): obj = CallInSkillGroupMetrics() obj._deserialize(item) self.SkillGroupMetrics.append(obj) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CallInSkillGroupMetrics(AbstractModel): """呼入技能组相关指标 """ def __init__(self): r""" :param SkillGroupId: 技能组ID :type SkillGroupId: int :param Metrics: 数据指标 :type Metrics: :class:`tencentcloud.ccc.v20200210.models.CallInMetrics` :param Name: 技能组名称 :type Name: str """ self.SkillGroupId = None self.Metrics = None self.Name = None def _deserialize(self, params): self.SkillGroupId = params.get("SkillGroupId") if params.get("Metrics") is not None: self.Metrics = CallInMetrics() self.Metrics._deserialize(params.get("Metrics")) self.Name = params.get("Name") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CarrierPrivilegeNumberApplicant(AbstractModel): """运营商白名单号码申请单 """ def __init__(self): r""" :param SdkAppId: 实例Id :type SdkAppId: int :param ApplicantId: 申请单Id :type ApplicantId: int :param Callers: 主叫号码列表 :type Callers: list of str :param Callees: 被叫号码列表 :type Callees: list of str :param Description: 描述 注意：此字段可能返回 null，表示取不到有效值。 :type Description: str :param State: 审批状态:1 待审核、2 通过、3 拒绝 :type State: int :param CreateTime: 创建时间，unix时间戳(秒) :type CreateTime: int :param UpdateTime: 更新时间，unix时间戳(秒) :type UpdateTime: int """ self.SdkAppId = None self.ApplicantId = None self.Callers = None self.Callees = None self.Description = None self.State = None self.CreateTime = None self.UpdateTime = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.ApplicantId = params.get("ApplicantId") self.Callers = params.get("Callers") self.Callees = params.get("Callees") self.Description = params.get("Description") self.State = params.get("State") self.CreateTime = params.get("CreateTime") self.UpdateTime = params.get("UpdateTime") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateAutoCalloutTaskRequest(AbstractModel): """CreateAutoCalloutTask请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param NotBefore: 任务起始时间戳，Unix 秒级时间戳 :type NotBefore: int :param Callees: 被叫号码列表 :type Callees: list of str :param Callers: 主叫号码列表 :type Callers: list of str :param IvrId: 呼叫使用的Ivr :type IvrId: int :param Name: 任务名 :type Name: str :param Description: 任务描述 :type Description: str :param NotAfter: 任务停止时间戳，Unix 秒级时间戳 :type NotAfter: int :param Tries: 最大尝试次数 :type Tries: int :param Variables: 自定义变量（仅高级版支持） :type Variables: list of Variable """ self.SdkAppId = None self.NotBefore = None self.Callees = None self.Callers = None self.IvrId = None self.Name = None self.Description = None self.NotAfter = None self.Tries = None self.Variables = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.NotBefore = params.get("NotBefore") self.Callees = params.get("Callees") self.Callers = params.get("Callers") self.IvrId = params.get("IvrId") self.Name = params.get("Name") self.Description = params.get("Description") self.NotAfter = params.get("NotAfter") self.Tries = params.get("Tries") if params.get("Variables") is not None: self.Variables = [] for item in params.get("Variables"): obj = Variable() obj._deserialize(item) self.Variables.append(obj) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateAutoCalloutTaskResponse(AbstractModel): """CreateAutoCalloutTask返回参数结构体 """ def __init__(self): r""" :param TaskId: 任务Id :type TaskId: int :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TaskId = None self.RequestId = None def _deserialize(self, params): self.TaskId = params.get("TaskId") self.RequestId = params.get("RequestId") class CreateCCCSkillGroupRequest(AbstractModel): """CreateCCCSkillGroup请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填） :type SdkAppId: int :param SkillGroupName: 技能组名称 :type SkillGroupName: str :param SkillGroupType: 技能组类型0-电话，1-在线，3-音频，4-视频 :type SkillGroupType: int :param MaxConcurrency: 技能组接待人数上限（该技能组中1个座席可接待的人数上限）默认为1。1、若技能组类型为在线，则接待上限可设置为1及以上 2、若技能组类型为电话、音频、视频，则接待上线必须只能为1 :type MaxConcurrency: int """ self.SdkAppId = None self.SkillGroupName = None self.SkillGroupType = None self.MaxConcurrency = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.SkillGroupName = params.get("SkillGroupName") self.SkillGroupType = params.get("SkillGroupType") self.MaxConcurrency = params.get("MaxConcurrency") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateCCCSkillGroupResponse(AbstractModel): """CreateCCCSkillGroup返回参数结构体 """ def __init__(self): r""" :param SkillGroupId: 技能组ID :type SkillGroupId: int :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.SkillGroupId = None self.RequestId = None def _deserialize(self, params): self.SkillGroupId = params.get("SkillGroupId") self.RequestId = params.get("RequestId") class CreateCallOutSessionRequest(AbstractModel): """CreateCallOutSession请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID :type SdkAppId: int :param UserId: 客服用户 ID，一般为客服邮箱 :type UserId: str :param Callee: 被叫号码，须带 0086 前缀 :type Callee: str :param Caller: 主叫号码，须带 0086 前缀 :type Caller: str :param IsForceUseMobile: 是否强制使用手机外呼，当前只支持 true，若为 true 请确保已配置白名单 :type IsForceUseMobile: bool :param Uui: 自定义数据，长度限制 1024 字节 :type Uui: str """ self.SdkAppId = None self.UserId = None self.Callee = None self.Caller = None self.IsForceUseMobile = None self.Uui = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.UserId = params.get("UserId") self.Callee = params.get("Callee") self.Caller = params.get("Caller") self.IsForceUseMobile = params.get("IsForceUseMobile") self.Uui = params.get("Uui") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateCallOutSessionResponse(AbstractModel): """CreateCallOutSession返回参数结构体 """ def __init__(self): r""" :param SessionId: 新创建的会话 ID :type SessionId: str :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.SessionId = None self.RequestId = None def _deserialize(self, params): self.SessionId = params.get("SessionId") self.RequestId = params.get("RequestId") class CreateCarrierPrivilegeNumberApplicantRequest(AbstractModel): """CreateCarrierPrivilegeNumberApplicant请求参数结构体 """ def __init__(self): r""" :param SdkAppId: SdkAppId :type SdkAppId: int :param Callers: 主叫号码，必须为实例中存在的号码，格式为0086xxxx（暂时只支持国内号码） :type Callers: list of str :param Callees: 被叫号码，必须为实例中坐席绑定的手机号码，格式为0086xxxx（暂时只支持国内号码） :type Callees: list of str :param Description: 描述 :type Description: str """ self.SdkAppId = None self.Callers = None self.Callees = None self.Description = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Callers = params.get("Callers") self.Callees = params.get("Callees") self.Description = params.get("Description") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateCarrierPrivilegeNumberApplicantResponse(AbstractModel): """CreateCarrierPrivilegeNumberApplicant返回参数结构体 """ def __init__(self): r""" :param ApplicantId: 申请单Id :type ApplicantId: int :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.ApplicantId = None self.RequestId = None def _deserialize(self, params): self.ApplicantId = params.get("ApplicantId") self.RequestId = params.get("RequestId") class CreateExtensionRequest(AbstractModel): """CreateExtension请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param ExtensionId: 分机号 :type ExtensionId: str :param ExtensionName: 分机名称 :type ExtensionName: str """ self.SdkAppId = None self.ExtensionId = None self.ExtensionName = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.ExtensionId = params.get("ExtensionId") self.ExtensionName = params.get("ExtensionName") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateExtensionResponse(AbstractModel): """CreateExtension返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class CreateSDKLoginTokenRequest(AbstractModel): """CreateSDKLoginToken请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param SeatUserId: 坐席账号。 :type SeatUserId: str """ self.SdkAppId = None self.SeatUserId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.SeatUserId = params.get("SeatUserId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateSDKLoginTokenResponse(AbstractModel): """CreateSDKLoginToken返回参数结构体 """ def __init__(self): r""" :param Token: SDK 登录 Token。 :type Token: str :param ExpiredTime: 过期时间戳，Unix 时间戳。 :type ExpiredTime: int :param SdkURL: SDK 加载路径会随着 SDK 的发布而变动。 :type SdkURL: str :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Token = None self.ExpiredTime = None self.SdkURL = None self.RequestId = None def _deserialize(self, params): self.Token = params.get("Token") self.ExpiredTime = params.get("ExpiredTime") self.SdkURL = params.get("SdkURL") self.RequestId = params.get("RequestId") class CreateStaffRequest(AbstractModel): """CreateStaff请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param Staffs: 客服信息，个数不超过 10 :type Staffs: list of SeatUserInfo :param SendPassword: 是否发送密码邮件，默认true :type SendPassword: bool """ self.SdkAppId = None self.Staffs = None self.SendPassword = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") if params.get("Staffs") is not None: self.Staffs = [] for item in params.get("Staffs"): obj = SeatUserInfo() obj._deserialize(item) self.Staffs.append(obj) self.SendPassword = params.get("SendPassword") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateStaffResponse(AbstractModel): """CreateStaff返回参数结构体 """ def __init__(self): r""" :param ErrorStaffList: 错误坐席列表及错误信息 注意：此字段可能返回 null，表示取不到有效值。 :type ErrorStaffList: list of ErrStaffItem :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.ErrorStaffList = None self.RequestId = None def _deserialize(self, params): if params.get("ErrorStaffList") is not None: self.ErrorStaffList = [] for item in params.get("ErrorStaffList"): obj = ErrStaffItem() obj._deserialize(item) self.ErrorStaffList.append(obj) self.RequestId = params.get("RequestId") class CreateUserSigRequest(AbstractModel): """CreateUserSig请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param Uid: 用户 ID :type Uid: str :param ExpiredTime: 有效期，单位秒，不超过 1 小时 :type ExpiredTime: int :param ClientData: 用户签名数据 :type ClientData: str """ self.SdkAppId = None self.Uid = None self.ExpiredTime = None self.ClientData = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Uid = params.get("Uid") self.ExpiredTime = params.get("ExpiredTime") self.ClientData = params.get("ClientData") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class CreateUserSigResponse(AbstractModel): """CreateUserSig返回参数结构体 """ def __init__(self): r""" :param UserSig: 签名结果 :type UserSig: str :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.UserSig = None self.RequestId = None def _deserialize(self, params): self.UserSig = params.get("UserSig") self.RequestId = params.get("RequestId") class DeleteExtensionRequest(AbstractModel): """DeleteExtension请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param ExtensionId: 分机号 :type ExtensionId: str """ self.SdkAppId = None self.ExtensionId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.ExtensionId = params.get("ExtensionId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DeleteExtensionResponse(AbstractModel): """DeleteExtension返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class DeleteStaffRequest(AbstractModel): """DeleteStaff请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param StaffList: 待删除客服邮箱列表 :type StaffList: list of str """ self.SdkAppId = None self.StaffList = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.StaffList = params.get("StaffList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DeleteStaffResponse(AbstractModel): """DeleteStaff返回参数结构体 """ def __init__(self): r""" :param OnlineStaffList: 无法删除的状态为在线的客服列表 注意：此字段可能返回 null，表示取不到有效值。 :type OnlineStaffList: list of str :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.OnlineStaffList = None self.RequestId = None def _deserialize(self, params): self.OnlineStaffList = params.get("OnlineStaffList") self.RequestId = params.get("RequestId") class DescribeActiveCarrierPrivilegeNumberRequest(AbstractModel): """DescribeActiveCarrierPrivilegeNumber请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 实例Id :type SdkAppId: int :param PageNumber: 默认0 :type PageNumber: int :param PageSize: 默认10，最大100 :type PageSize: int :param Filters: 筛选条件 Name支持PhoneNumber(按号码模糊查找) :type Filters: list of Filter """ self.SdkAppId = None self.PageNumber = None self.PageSize = None self.Filters = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageNumber = params.get("PageNumber") self.PageSize = params.get("PageSize") if params.get("Filters") is not None: self.Filters = [] for item in params.get("Filters"): obj = Filter() obj._deserialize(item) self.Filters.append(obj) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeActiveCarrierPrivilegeNumberResponse(AbstractModel): """DescribeActiveCarrierPrivilegeNumber返回参数结构体 """ def __init__(self): r""" :param TotalCount: 总数量 :type TotalCount: int :param ActiveCarrierPrivilegeNumbers: 生效列表 :type ActiveCarrierPrivilegeNumbers: list of ActiveCarrierPrivilegeNumber :param PendingApplicantIds: 待审核单号 :type PendingApplicantIds: list of int non-negative :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.ActiveCarrierPrivilegeNumbers = None self.PendingApplicantIds = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("ActiveCarrierPrivilegeNumbers") is not None: self.ActiveCarrierPrivilegeNumbers = [] for item in params.get("ActiveCarrierPrivilegeNumbers"): obj = ActiveCarrierPrivilegeNumber() obj._deserialize(item) self.ActiveCarrierPrivilegeNumbers.append(obj) self.PendingApplicantIds = params.get("PendingApplicantIds") self.RequestId = params.get("RequestId") class DescribeAutoCalloutTaskRequest(AbstractModel): """DescribeAutoCalloutTask请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param TaskId: 任务Id :type TaskId: int """ self.SdkAppId = None self.TaskId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.TaskId = params.get("TaskId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeAutoCalloutTaskResponse(AbstractModel): """DescribeAutoCalloutTask返回参数结构体 """ def __init__(self): r""" :param Name: 任务名 :type Name: str :param Description: 任务描述 :type Description: str :param NotBefore: 任务起始时间戳 :type NotBefore: int :param NotAfter: 任务结束时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type NotAfter: int :param Callers: 主叫列表 :type Callers: list of str :param Callees: 被叫信息列表 :type Callees: list of AutoCalloutTaskCalleeInfo :param IvrId: 任务使用的IvrId :type IvrId: int :param State: 任务状态 0初始 1运行中 2已完成 3结束中 4已终止 :type State: int :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Name = None self.Description = None self.NotBefore = None self.NotAfter = None self.Callers = None self.Callees = None self.IvrId = None self.State = None self.RequestId = None def _deserialize(self, params): self.Name = params.get("Name") self.Description = params.get("Description") self.NotBefore = params.get("NotBefore") self.NotAfter = params.get("NotAfter") self.Callers = params.get("Callers") if params.get("Callees") is not None: self.Callees = [] for item in params.get("Callees"): obj = AutoCalloutTaskCalleeInfo() obj._deserialize(item) self.Callees.append(obj) self.IvrId = params.get("IvrId") self.State = params.get("State") self.RequestId = params.get("RequestId") class DescribeAutoCalloutTasksRequest(AbstractModel): """DescribeAutoCalloutTasks请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param PageSize: 分页大小 :type PageSize: int :param PageNumber: 页数 :type PageNumber: int """ self.SdkAppId = None self.PageSize = None self.PageNumber = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageSize = params.get("PageSize") self.PageNumber = params.get("PageNumber") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeAutoCalloutTasksResponse(AbstractModel): """DescribeAutoCalloutTasks返回参数结构体 """ def __init__(self): r""" :param TotalCount: 总数 :type TotalCount: int :param Tasks: 任务列表 :type Tasks: list of AutoCalloutTaskInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.Tasks = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("Tasks") is not None: self.Tasks = [] for item in params.get("Tasks"): obj = AutoCalloutTaskInfo() obj._deserialize(item) self.Tasks.append(obj) self.RequestId = params.get("RequestId") class DescribeCCCBuyInfoListRequest(AbstractModel): """DescribeCCCBuyInfoList请求参数结构体 """ def __init__(self): r""" :param SdkAppIds: 应用ID列表，不传时查询所有应用 :type SdkAppIds: list of int """ self.SdkAppIds = None def _deserialize(self, params): self.SdkAppIds = params.get("SdkAppIds") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeCCCBuyInfoListResponse(AbstractModel): """DescribeCCCBuyInfoList返回参数结构体 """ def __init__(self): r""" :param TotalCount: 应用总数 :type TotalCount: int :param SdkAppIdBuyList: 应用购买信息列表 :type SdkAppIdBuyList: list of SdkAppIdBuyInfo :param PackageBuyList: 套餐包购买信息列表 :type PackageBuyList: list of PackageBuyInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.SdkAppIdBuyList = None self.PackageBuyList = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("SdkAppIdBuyList") is not None: self.SdkAppIdBuyList = [] for item in params.get("SdkAppIdBuyList"): obj = SdkAppIdBuyInfo() obj._deserialize(item) self.SdkAppIdBuyList.append(obj) if params.get("PackageBuyList") is not None: self.PackageBuyList = [] for item in params.get("PackageBuyList"): obj = PackageBuyInfo() obj._deserialize(item) self.PackageBuyList.append(obj) self.RequestId = params.get("RequestId") class DescribeCallInMetricsRequest(AbstractModel): """DescribeCallInMetrics请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param EnabledSkillGroup: 是否返回技能组维度信息，默认“是” :type EnabledSkillGroup: bool :param EnabledNumber: 是否返回线路维度信息，默认“否” :type EnabledNumber: bool :param GroupIdList: 筛选技能组列表 :type GroupIdList: list of int """ self.SdkAppId = None self.EnabledSkillGroup = None self.EnabledNumber = None self.GroupIdList = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.EnabledSkillGroup = params.get("EnabledSkillGroup") self.EnabledNumber = params.get("EnabledNumber") self.GroupIdList = params.get("GroupIdList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeCallInMetricsResponse(AbstractModel): """DescribeCallInMetrics返回参数结构体 """ def __init__(self): r""" :param Timestamp: 时间戳 :type Timestamp: int :param TotalMetrics: 总体指标 :type TotalMetrics: :class:`tencentcloud.ccc.v20200210.models.CallInMetrics` :param NumberMetrics: 线路维度指标 注意：此字段可能返回 null，表示取不到有效值。 :type NumberMetrics: list of CallInNumberMetrics :param SkillGroupMetrics: 技能组维度指标 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupMetrics: list of CallInSkillGroupMetrics :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Timestamp = None self.TotalMetrics = None self.NumberMetrics = None self.SkillGroupMetrics = None self.RequestId = None def _deserialize(self, params): self.Timestamp = params.get("Timestamp") if params.get("TotalMetrics") is not None: self.TotalMetrics = CallInMetrics() self.TotalMetrics._deserialize(params.get("TotalMetrics")) if params.get("NumberMetrics") is not None: self.NumberMetrics = [] for item in params.get("NumberMetrics"): obj = CallInNumberMetrics() obj._deserialize(item) self.NumberMetrics.append(obj) if params.get("SkillGroupMetrics") is not None: self.SkillGroupMetrics = [] for item in params.get("SkillGroupMetrics"): obj = CallInSkillGroupMetrics() obj._deserialize(item) self.SkillGroupMetrics.append(obj) self.RequestId = params.get("RequestId") class DescribeCarrierPrivilegeNumberApplicantsRequest(AbstractModel): """DescribeCarrierPrivilegeNumberApplicants请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 实例Id :type SdkAppId: int :param PageNumber: 默认0，从0开始 :type PageNumber: int :param PageSize: 默认10，最大100 :type PageSize: int :param Filters: 筛选条件,Name支持ApplicantId,PhoneNumber(按号码模糊查找) :type Filters: list of Filter """ self.SdkAppId = None self.PageNumber = None self.PageSize = None self.Filters = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageNumber = params.get("PageNumber") self.PageSize = params.get("PageSize") if params.get("Filters") is not None: self.Filters = [] for item in params.get("Filters"): obj = Filter() obj._deserialize(item) self.Filters.append(obj) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeCarrierPrivilegeNumberApplicantsResponse(AbstractModel): """DescribeCarrierPrivilegeNumberApplicants返回参数结构体 """ def __init__(self): r""" :param TotalCount: 筛选出的总申请单数量 :type TotalCount: int :param Applicants: 申请单列表 :type Applicants: list of CarrierPrivilegeNumberApplicant :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.Applicants = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("Applicants") is not None: self.Applicants = [] for item in params.get("Applicants"): obj = CarrierPrivilegeNumberApplicant() obj._deserialize(item) self.Applicants.append(obj) self.RequestId = params.get("RequestId") class DescribeChatMessagesRequest(AbstractModel): """DescribeChatMessages请求参数结构体 """ def __init__(self): r""" :param InstanceId: 实例 ID（废弃） :type InstanceId: int :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param CdrId: 服务记录ID（废弃） :type CdrId: str :param Limit: 返回记录条数，最大为100 默认20 :type Limit: int :param Offset: 返回记录偏移，默认为 0 :type Offset: int :param Order: 1为从早到晚，2为从晚到早，默认为2 :type Order: int :param SessionId: 服务记录 SessionID（必填） :type SessionId: str """ self.InstanceId = None self.SdkAppId = None self.CdrId = None self.Limit = None self.Offset = None self.Order = None self.SessionId = None def _deserialize(self, params): self.InstanceId = params.get("InstanceId") self.SdkAppId = params.get("SdkAppId") self.CdrId = params.get("CdrId") self.Limit = params.get("Limit") self.Offset = params.get("Offset") self.Order = params.get("Order") self.SessionId = params.get("SessionId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeChatMessagesResponse(AbstractModel): """DescribeChatMessages返回参数结构体 """ def __init__(self): r""" :param TotalCount: 总记录数 :type TotalCount: int :param Messages: 消息列表 注意：此字段可能返回 null，表示取不到有效值。 :type Messages: list of MessageBody :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.Messages = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("Messages") is not None: self.Messages = [] for item in params.get("Messages"): obj = MessageBody() obj._deserialize(item) self.Messages.append(obj) self.RequestId = params.get("RequestId") class DescribeExtensionRequest(AbstractModel): """DescribeExtension请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param ExtensionId: 分机号 :type ExtensionId: str """ self.SdkAppId = None self.ExtensionId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.ExtensionId = params.get("ExtensionId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeExtensionResponse(AbstractModel): """DescribeExtension返回参数结构体 """ def __init__(self): r""" :param ExtensionId: 分机号 :type ExtensionId: str :param ExtensionDomain: 域名 :type ExtensionDomain: str :param Password: 注册密码 :type Password: str :param OutboundProxy: 代理服务器地址 :type OutboundProxy: str :param Transport: 传输协议 :type Transport: str :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.ExtensionId = None self.ExtensionDomain = None self.Password = None self.OutboundProxy = None self.Transport = None self.RequestId = None def _deserialize(self, params): self.ExtensionId = params.get("ExtensionId") self.ExtensionDomain = params.get("ExtensionDomain") self.Password = params.get("Password") self.OutboundProxy = params.get("OutboundProxy") self.Transport = params.get("Transport") self.RequestId = params.get("RequestId") class DescribeExtensionsRequest(AbstractModel): """DescribeExtensions请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param PageNumber: 分页页号（从0开始） :type PageNumber: int :param ExtensionIds: 筛选分机号列表 :type ExtensionIds: list of str :param PageSize: 分页大小 :type PageSize: int :param FuzzingKeyWord: 模糊查询字段（模糊查询分机号、分机名称、坐席邮箱、坐席名称） :type FuzzingKeyWord: str :param IsNeedStatus: 是否需要返回话机当前状态 :type IsNeedStatus: bool """ self.SdkAppId = None self.PageNumber = None self.ExtensionIds = None self.PageSize = None self.FuzzingKeyWord = None self.IsNeedStatus = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageNumber = params.get("PageNumber") self.ExtensionIds = params.get("ExtensionIds") self.PageSize = params.get("PageSize") self.FuzzingKeyWord = params.get("FuzzingKeyWord") self.IsNeedStatus = params.get("IsNeedStatus") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeExtensionsResponse(AbstractModel): """DescribeExtensions返回参数结构体 """ def __init__(self): r""" :param Total: 查询总数 :type Total: int :param ExtensionList: 话机信息列表 :type ExtensionList: list of ExtensionInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Total = None self.ExtensionList = None self.RequestId = None def _deserialize(self, params): self.Total = params.get("Total") if params.get("ExtensionList") is not None: self.ExtensionList = [] for item in params.get("ExtensionList"): obj = ExtensionInfo() obj._deserialize(item) self.ExtensionList.append(obj) self.RequestId = params.get("RequestId") class DescribeIMCdrsRequest(AbstractModel): """DescribeIMCdrs请求参数结构体 """ def __init__(self): r""" :param StartTimestamp: 起始时间（必填），Unix 秒级时间戳 :type StartTimestamp: int :param EndTimestamp: 结束时间（必填），Unix 秒级时间戳 :type EndTimestamp: int :param InstanceId: 实例 ID（废弃） :type InstanceId: int :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param Limit: 返回记录条数，最大为100默认20 :type Limit: int :param Offset: 返回记录偏移，默认为 0 :type Offset: int :param Type: 1为全媒体，2为文本客服，不填则查询全部 :type Type: int """ self.StartTimestamp = None self.EndTimestamp = None self.InstanceId = None self.SdkAppId = None self.Limit = None self.Offset = None self.Type = None def _deserialize(self, params): self.StartTimestamp = params.get("StartTimestamp") self.EndTimestamp = params.get("EndTimestamp") self.InstanceId = params.get("InstanceId") self.SdkAppId = params.get("SdkAppId") self.Limit = params.get("Limit") self.Offset = params.get("Offset") self.Type = params.get("Type") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeIMCdrsResponse(AbstractModel): """DescribeIMCdrs返回参数结构体 """ def __init__(self): r""" :param TotalCount: 总记录数 :type TotalCount: int :param IMCdrs: 服务记录列表 :type IMCdrs: list of IMCdrInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.IMCdrs = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("IMCdrs") is not None: self.IMCdrs = [] for item in params.get("IMCdrs"): obj = IMCdrInfo() obj._deserialize(item) self.IMCdrs.append(obj) self.RequestId = params.get("RequestId") class DescribeNumbersRequest(AbstractModel): """DescribeNumbers请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param PageNumber: 页数，从0开始 :type PageNumber: int :param PageSize: 分页大小，默认20 :type PageSize: int """ self.SdkAppId = None self.PageNumber = None self.PageSize = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageNumber = params.get("PageNumber") self.PageSize = params.get("PageSize") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeNumbersResponse(AbstractModel): """DescribeNumbers返回参数结构体 """ def __init__(self): r""" :param TotalCount: 总数量 :type TotalCount: int :param Numbers: 号码列表 :type Numbers: list of NumberInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.Numbers = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("Numbers") is not None: self.Numbers = [] for item in params.get("Numbers"): obj = NumberInfo() obj._deserialize(item) self.Numbers.append(obj) self.RequestId = params.get("RequestId") class DescribePSTNActiveSessionListRequest(AbstractModel): """DescribePSTNActiveSessionList请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param Offset: 数据偏移 :type Offset: int :param Limit: 返回的数据条数，最大 25 :type Limit: int """ self.SdkAppId = None self.Offset = None self.Limit = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Offset = params.get("Offset") self.Limit = params.get("Limit") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribePSTNActiveSessionListResponse(AbstractModel): """DescribePSTNActiveSessionList返回参数结构体 """ def __init__(self): r""" :param Total: 列表总条数 :type Total: int :param Sessions: 列表内容 :type Sessions: list of PSTNSessionInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Total = None self.Sessions = None self.RequestId = None def _deserialize(self, params): self.Total = params.get("Total") if params.get("Sessions") is not None: self.Sessions = [] for item in params.get("Sessions"): obj = PSTNSessionInfo() obj._deserialize(item) self.Sessions.append(obj) self.RequestId = params.get("RequestId") class DescribeProtectedTelCdrRequest(AbstractModel): """DescribeProtectedTelCdr请求参数结构体 """ def __init__(self): r""" :param StartTimeStamp: 起始时间戳，Unix 秒级时间戳 :type StartTimeStamp: int :param EndTimeStamp: 结束时间戳，Unix 秒级时间戳 :type EndTimeStamp: int :param SdkAppId: 应用 ID，可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param PageSize: 分页尺寸，上限 100 :type PageSize: int :param PageNumber: 分页页码，从 0 开始 :type PageNumber: int """ self.StartTimeStamp = None self.EndTimeStamp = None self.SdkAppId = None self.PageSize = None self.PageNumber = None def _deserialize(self, params): self.StartTimeStamp = params.get("StartTimeStamp") self.EndTimeStamp = params.get("EndTimeStamp") self.SdkAppId = params.get("SdkAppId") self.PageSize = params.get("PageSize") self.PageNumber = params.get("PageNumber") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeProtectedTelCdrResponse(AbstractModel): """DescribeProtectedTelCdr返回参数结构体 """ def __init__(self): r""" :param TotalCount: 话单记录总数 :type TotalCount: int :param TelCdrs: 话单记录 :type TelCdrs: list of TelCdrInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.TelCdrs = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("TelCdrs") is not None: self.TelCdrs = [] for item in params.get("TelCdrs"): obj = TelCdrInfo() obj._deserialize(item) self.TelCdrs.append(obj) self.RequestId = params.get("RequestId") class DescribeSkillGroupInfoListRequest(AbstractModel): """DescribeSkillGroupInfoList请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param PageSize: 分页尺寸，上限 100 :type PageSize: int :param PageNumber: 分页页码，从 0 开始 :type PageNumber: int :param SkillGroupId: 技能组ID，查询单个技能组时使用 :type SkillGroupId: int :param ModifiedTime: 查询修改时间大于等于ModifiedTime的技能组时使用 :type ModifiedTime: int :param SkillGroupName: 技能组名称 :type SkillGroupName: str """ self.SdkAppId = None self.PageSize = None self.PageNumber = None self.SkillGroupId = None self.ModifiedTime = None self.SkillGroupName = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageSize = params.get("PageSize") self.PageNumber = params.get("PageNumber") self.SkillGroupId = params.get("SkillGroupId") self.ModifiedTime = params.get("ModifiedTime") self.SkillGroupName = params.get("SkillGroupName") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeSkillGroupInfoListResponse(AbstractModel): """DescribeSkillGroupInfoList返回参数结构体 """ def __init__(self): r""" :param TotalCount: 技能组总数 :type TotalCount: int :param SkillGroupList: 技能组信息列表 :type SkillGroupList: list of SkillGroupInfoItem :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.SkillGroupList = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("SkillGroupList") is not None: self.SkillGroupList = [] for item in params.get("SkillGroupList"): obj = SkillGroupInfoItem() obj._deserialize(item) self.SkillGroupList.append(obj) self.RequestId = params.get("RequestId") class DescribeStaffInfoListRequest(AbstractModel): """DescribeStaffInfoList请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param PageSize: 分页尺寸，上限 9999 :type PageSize: int :param PageNumber: 分页页码，从 0 开始 :type PageNumber: int :param StaffMail: 坐席账号，查询单个坐席时使用 :type StaffMail: str :param ModifiedTime: 查询修改时间大于等于ModifiedTime的坐席时使用 :type ModifiedTime: int :param SkillGroupId: 技能组ID :type SkillGroupId: int """ self.SdkAppId = None self.PageSize = None self.PageNumber = None self.StaffMail = None self.ModifiedTime = None self.SkillGroupId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.PageSize = params.get("PageSize") self.PageNumber = params.get("PageNumber") self.StaffMail = params.get("StaffMail") self.ModifiedTime = params.get("ModifiedTime") self.SkillGroupId = params.get("SkillGroupId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeStaffInfoListResponse(AbstractModel): """DescribeStaffInfoList返回参数结构体 """ def __init__(self): r""" :param TotalCount: 坐席用户总数 :type TotalCount: int :param StaffList: 坐席用户信息列表 :type StaffList: list of StaffInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.StaffList = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("StaffList") is not None: self.StaffList = [] for item in params.get("StaffList"): obj = StaffInfo() obj._deserialize(item) self.StaffList.append(obj) self.RequestId = params.get("RequestId") class DescribeStaffStatusMetricsRequest(AbstractModel): """DescribeStaffStatusMetrics请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param StaffList: 筛选坐席列表，默认不传返回全部坐席信息 :type StaffList: list of str :param GroupIdList: 筛选技能组ID列表 :type GroupIdList: list of int :param StatusList: 筛选坐席状态列表 :type StatusList: list of str """ self.SdkAppId = None self.StaffList = None self.GroupIdList = None self.StatusList = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.StaffList = params.get("StaffList") self.GroupIdList = params.get("GroupIdList") self.StatusList = params.get("StatusList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeStaffStatusMetricsResponse(AbstractModel): """DescribeStaffStatusMetrics返回参数结构体 """ def __init__(self): r""" :param Metrics: 坐席状态实时信息 :type Metrics: list of StaffStatusMetrics :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Metrics = None self.RequestId = None def _deserialize(self, params): if params.get("Metrics") is not None: self.Metrics = [] for item in params.get("Metrics"): obj = StaffStatusMetrics() obj._deserialize(item) self.Metrics.append(obj) self.RequestId = params.get("RequestId") class DescribeTelCallInfoRequest(AbstractModel): """DescribeTelCallInfo请求参数结构体 """ def __init__(self): r""" :param StartTimeStamp: 起始时间戳，Unix 时间戳 :type StartTimeStamp: int :param EndTimeStamp: 结束时间戳，Unix 时间戳，查询时间范围最大为90天 :type EndTimeStamp: int :param SdkAppIdList: 应用ID列表，多个ID时，返回值为多个ID使用总和 :type SdkAppIdList: list of int """ self.StartTimeStamp = None self.EndTimeStamp = None self.SdkAppIdList = None def _deserialize(self, params): self.StartTimeStamp = params.get("StartTimeStamp") self.EndTimeStamp = params.get("EndTimeStamp") self.SdkAppIdList = params.get("SdkAppIdList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeTelCallInfoResponse(AbstractModel): """DescribeTelCallInfo返回参数结构体 """ def __init__(self): r""" :param TelCallOutCount: 呼出套餐包消耗分钟数 :type TelCallOutCount: int :param TelCallInCount: 呼入套餐包消耗分钟数 :type TelCallInCount: int :param SeatUsedCount: 坐席使用统计个数 :type SeatUsedCount: int :param VoipCallInCount: 音频套餐包消耗分钟数 :type VoipCallInCount: int :param AsrOfflineCount: 离线语音转文字套餐包消耗分钟数 :type AsrOfflineCount: int :param AsrRealtimeCount: 实时语音转文字套餐包消耗分钟数 :type AsrRealtimeCount: int :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TelCallOutCount = None self.TelCallInCount = None self.SeatUsedCount = None self.VoipCallInCount = None self.AsrOfflineCount = None self.AsrRealtimeCount = None self.RequestId = None def _deserialize(self, params): self.TelCallOutCount = params.get("TelCallOutCount") self.TelCallInCount = params.get("TelCallInCount") self.SeatUsedCount = params.get("SeatUsedCount") self.VoipCallInCount = params.get("VoipCallInCount") self.AsrOfflineCount = params.get("AsrOfflineCount") self.AsrRealtimeCount = params.get("AsrRealtimeCount") self.RequestId = params.get("RequestId") class DescribeTelCdrRequest(AbstractModel): """DescribeTelCdr请求参数结构体 """ def __init__(self): r""" :param StartTimeStamp: 起始时间戳，Unix 秒级时间戳 :type StartTimeStamp: int :param EndTimeStamp: 结束时间戳，Unix 秒级时间戳 :type EndTimeStamp: int :param InstanceId: 实例 ID（废弃） :type InstanceId: int :param Limit: 返回数据条数，上限（废弃） :type Limit: int :param Offset: 偏移（废弃） :type Offset: int :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param PageSize: 分页尺寸（必填），上限 100 :type PageSize: int :param PageNumber: 分页页码（必填），从 0 开始 :type PageNumber: int :param Phones: 按手机号筛选 :type Phones: list of str :param SessionIds: 按SessionId筛选 :type SessionIds: list of str """ self.StartTimeStamp = None self.EndTimeStamp = None self.InstanceId = None self.Limit = None self.Offset = None self.SdkAppId = None self.PageSize = None self.PageNumber = None self.Phones = None self.SessionIds = None def _deserialize(self, params): self.StartTimeStamp = params.get("StartTimeStamp") self.EndTimeStamp = params.get("EndTimeStamp") self.InstanceId = params.get("InstanceId") self.Limit = params.get("Limit") self.Offset = params.get("Offset") self.SdkAppId = params.get("SdkAppId") self.PageSize = params.get("PageSize") self.PageNumber = params.get("PageNumber") self.Phones = params.get("Phones") self.SessionIds = params.get("SessionIds") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeTelCdrResponse(AbstractModel): """DescribeTelCdr返回参数结构体 """ def __init__(self): r""" :param TotalCount: 话单记录总数 :type TotalCount: int :param TelCdrs: 话单记录 :type TelCdrs: list of TelCdrInfo :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.TotalCount = None self.TelCdrs = None self.RequestId = None def _deserialize(self, params): self.TotalCount = params.get("TotalCount") if params.get("TelCdrs") is not None: self.TelCdrs = [] for item in params.get("TelCdrs"): obj = TelCdrInfo() obj._deserialize(item) self.TelCdrs.append(obj) self.RequestId = params.get("RequestId") class DescribeTelSessionRequest(AbstractModel): """DescribeTelSession请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param SessionId: 会话 ID :type SessionId: str """ self.SdkAppId = None self.SessionId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.SessionId = params.get("SessionId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DescribeTelSessionResponse(AbstractModel): """DescribeTelSession返回参数结构体 """ def __init__(self): r""" :param Session: 会话信息 :type Session: :class:`tencentcloud.ccc.v20200210.models.PSTNSession` :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Session = None self.RequestId = None def _deserialize(self, params): if params.get("Session") is not None: self.Session = PSTNSession() self.Session._deserialize(params.get("Session")) self.RequestId = params.get("RequestId") class DisableCCCPhoneNumberRequest(AbstractModel): """DisableCCCPhoneNumber请求参数结构体 """ def __init__(self): r""" :param PhoneNumbers: 号码列表，0086开头 :type PhoneNumbers: list of str :param Disabled: 停用开关，0启用 1停用 :type Disabled: int :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int """ self.PhoneNumbers = None self.Disabled = None self.SdkAppId = None def _deserialize(self, params): self.PhoneNumbers = params.get("PhoneNumbers") self.Disabled = params.get("Disabled") self.SdkAppId = params.get("SdkAppId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class DisableCCCPhoneNumberResponse(AbstractModel): """DisableCCCPhoneNumber返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class ErrStaffItem(AbstractModel): """批量添加客服时，返回出错客服的像个信息 """ def __init__(self): r""" :param StaffEmail: 坐席邮箱地址 :type StaffEmail: str :param Code: 错误码 :type Code: str :param Message: 错误描述 :type Message: str """ self.StaffEmail = None self.Code = None self.Message = None def _deserialize(self, params): self.StaffEmail = params.get("StaffEmail") self.Code = params.get("Code") self.Message = params.get("Message") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ExtensionInfo(AbstractModel): """话机信息 """ def __init__(self): r""" :param SdkAppId: 实例ID :type SdkAppId: int :param FullExtensionId: 分机全名 :type FullExtensionId: str :param ExtensionId: 分机号 :type ExtensionId: str :param SkillGroupId: 所属技能组列表 :type SkillGroupId: str :param ExtensionName: 分机名称 :type ExtensionName: str :param CreateTime: 创建时间 :type CreateTime: int :param ModifyTime: 最后修改时间 :type ModifyTime: int :param Status: 话机状态(0 离线、100 空闲、200忙碌） :type Status: int :param Register: 是否注册 :type Register: bool :param Relation: 绑定坐席邮箱 :type Relation: str :param RelationName: 绑定坐席名称 :type RelationName: str """ self.SdkAppId = None self.FullExtensionId = None self.ExtensionId = None self.SkillGroupId = None self.ExtensionName = None self.CreateTime = None self.ModifyTime = None self.Status = None self.Register = None self.Relation = None self.RelationName = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.FullExtensionId = params.get("FullExtensionId") self.ExtensionId = params.get("ExtensionId") self.SkillGroupId = params.get("SkillGroupId") self.ExtensionName = params.get("ExtensionName") self.CreateTime = params.get("CreateTime") self.ModifyTime = params.get("ModifyTime") self.Status = params.get("Status") self.Register = params.get("Register") self.Relation = params.get("Relation") self.RelationName = params.get("RelationName") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class Filter(AbstractModel): """筛选条件 """ def __init__(self): r""" :param Name: 筛选字段名 :type Name: str :param Values: 筛选条件值 :type Values: list of str """ self.Name = None self.Values = None def _deserialize(self, params): self.Name = params.get("Name") self.Values = params.get("Values") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class HangUpCallRequest(AbstractModel): """HangUpCall请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param SessionId: 会话ID :type SessionId: str """ self.SdkAppId = None self.SessionId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.SessionId = params.get("SessionId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class HangUpCallResponse(AbstractModel): """HangUpCall返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class IMCdrInfo(AbstractModel): """文本会话服务记录信息 """ def __init__(self): r""" :param Id: 服务记录ID :type Id: str :param Duration: 服务时长秒数 :type Duration: int :param EndStatus: 结束状态 0 异常结束 1 正常结束 3 无坐席在线 17 坐席放弃接听 100 黑名单 101 坐席手动转接 102 IVR阶段放弃 108 用户超时自动结束 :type EndStatus: int :param Nickname: 用户昵称 :type Nickname: str :param Type: 服务类型 1为全媒体，2为文本客服 :type Type: int :param StaffId: 客服ID :type StaffId: str :param Timestamp: 服务时间戳 :type Timestamp: int :param SessionId: 会话ID 注意：此字段可能返回 null，表示取不到有效值。 :type SessionId: str :param SkillGroupId: 技能组ID 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupId: str :param SkillGroupName: 技能组名称 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupName: str :param Satisfaction: 满意度 注意：此字段可能返回 null，表示取不到有效值。 :type Satisfaction: :class:`tencentcloud.ccc.v20200210.models.IMSatisfaction` """ self.Id = None self.Duration = None self.EndStatus = None self.Nickname = None self.Type = None self.StaffId = None self.Timestamp = None self.SessionId = None self.SkillGroupId = None self.SkillGroupName = None self.Satisfaction = None def _deserialize(self, params): self.Id = params.get("Id") self.Duration = params.get("Duration") self.EndStatus = params.get("EndStatus") self.Nickname = params.get("Nickname") self.Type = params.get("Type") self.StaffId = params.get("StaffId") self.Timestamp = params.get("Timestamp") self.SessionId = params.get("SessionId") self.SkillGroupId = params.get("SkillGroupId") self.SkillGroupName = params.get("SkillGroupName") if params.get("Satisfaction") is not None: self.Satisfaction = IMSatisfaction() self.Satisfaction._deserialize(params.get("Satisfaction")) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class IMSatisfaction(AbstractModel): """IM满意度 """ def __init__(self): r""" :param Id: 满意度值 注意：此字段可能返回 null，表示取不到有效值。 :type Id: int :param Label: 满意度标签 注意：此字段可能返回 null，表示取不到有效值。 :type Label: str """ self.Id = None self.Label = None def _deserialize(self, params): self.Id = params.get("Id") self.Label = params.get("Label") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class IVRKeyPressedElement(AbstractModel): """ivr 按键信息 """ def __init__(self): r""" :param Key: 按键 注意：此字段可能返回 null，表示取不到有效值。 :type Key: str :param Label: 按键关联的标签 注意：此字段可能返回 null，表示取不到有效值。 :type Label: str """ self.Key = None self.Label = None def _deserialize(self, params): self.Key = params.get("Key") self.Label = params.get("Label") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class Message(AbstractModel): """单条消息 """ def __init__(self): r""" :param Type: 消息类型 :type Type: str :param Content: 消息内容 :type Content: str """ self.Type = None self.Content = None def _deserialize(self, params): self.Type = params.get("Type") self.Content = params.get("Content") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class MessageBody(AbstractModel): """聊天消息 """ def __init__(self): r""" :param Timestamp: 消息时间戳 :type Timestamp: int :param From: 发消息的用户ID :type From: str :param Messages: 消息列表 :type Messages: list of Message """ self.Timestamp = None self.From = None self.Messages = None def _deserialize(self, params): self.Timestamp = params.get("Timestamp") self.From = params.get("From") if params.get("Messages") is not None: self.Messages = [] for item in params.get("Messages"): obj = Message() obj._deserialize(item) self.Messages.append(obj) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ModifyExtensionRequest(AbstractModel): """ModifyExtension请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param ExtensionId: 分机号 :type ExtensionId: str :param ExtensionName: 分机名称 :type ExtensionName: str :param SkillGroupIds: 所属技能组列表 :type SkillGroupIds: list of int :param Relation: 绑定坐席邮箱账号 :type Relation: str """ self.SdkAppId = None self.ExtensionId = None self.ExtensionName = None self.SkillGroupIds = None self.Relation = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.ExtensionId = params.get("ExtensionId") self.ExtensionName = params.get("ExtensionName") self.SkillGroupIds = params.get("SkillGroupIds") self.Relation = params.get("Relation") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ModifyExtensionResponse(AbstractModel): """ModifyExtension返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class ModifyStaffRequest(AbstractModel): """ModifyStaff请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用ID :type SdkAppId: int :param Email: 坐席账户 :type Email: str :param Name: 坐席名称 :type Name: str :param Phone: 坐席手机号（带0086前缀,示例：008618011111111） :type Phone: str :param Nick: 坐席昵称 :type Nick: str :param SkillGroupIds: 绑定技能组ID列表 :type SkillGroupIds: list of int :param UseMobileCallOut: 是否开启手机外呼开关 :type UseMobileCallOut: bool :param UseMobileAccept: 手机接听模式 0 - 关闭 | 1 - 仅离线 | 2 - 始终 :type UseMobileAccept: int """ self.SdkAppId = None self.Email = None self.Name = None self.Phone = None self.Nick = None self.SkillGroupIds = None self.UseMobileCallOut = None self.UseMobileAccept = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Email = params.get("Email") self.Name = params.get("Name") self.Phone = params.get("Phone") self.Nick = params.get("Nick") self.SkillGroupIds = params.get("SkillGroupIds") self.UseMobileCallOut = params.get("UseMobileCallOut") self.UseMobileAccept = params.get("UseMobileAccept") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ModifyStaffResponse(AbstractModel): """ModifyStaff返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class NumberInfo(AbstractModel): """号码信息 """ def __init__(self): r""" :param Number: 号码 :type Number: str :param CallOutSkillGroupIds: 绑定的外呼技能组 :type CallOutSkillGroupIds: list of int non-negative """ self.Number = None self.CallOutSkillGroupIds = None def _deserialize(self, params): self.Number = params.get("Number") self.CallOutSkillGroupIds = params.get("CallOutSkillGroupIds") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class PSTNSession(AbstractModel): """PSTN 会话类型。 """ def __init__(self): r""" :param SessionID: 会话 ID :type SessionID: str :param RoomID: 会话临时房间 ID :type RoomID: str :param Caller: 主叫 :type Caller: str :param Callee: 被叫 :type Callee: str :param StartTimestamp: 开始时间，Unix 时间戳 :type StartTimestamp: int :param RingTimestamp: 振铃时间，Unix 时间戳 :type RingTimestamp: int :param AcceptTimestamp: 接听时间，Unix 时间戳 :type AcceptTimestamp: int :param StaffEmail: 坐席邮箱 :type StaffEmail: str :param StaffNumber: 坐席工号 :type StaffNumber: str :param SessionStatus: 会话状态 ringing 振铃中 seatJoining 等待坐席接听 inProgress 进行中 finished 已完成 :type SessionStatus: str :param Direction: 会话呼叫方向， 0 呼入 | 1 - 呼出 :type Direction: int :param OutBoundCaller: 转外线使用的号码（转外线主叫） :type OutBoundCaller: str :param OutBoundCallee: 转外线被叫 :type OutBoundCallee: str :param ProtectedCaller: 主叫号码保护ID，开启号码保护映射功能时有效，且Caller字段置空 :type ProtectedCaller: str :param ProtectedCallee: 被叫号码保护ID，开启号码保护映射功能时有效，且Callee字段置空 :type ProtectedCallee: str """ self.SessionID = None self.RoomID = None self.Caller = None self.Callee = None self.StartTimestamp = None self.RingTimestamp = None self.AcceptTimestamp = None self.StaffEmail = None self.StaffNumber = None self.SessionStatus = None self.Direction = None self.OutBoundCaller = None self.OutBoundCallee = None self.ProtectedCaller = None self.ProtectedCallee = None def _deserialize(self, params): self.SessionID = params.get("SessionID") self.RoomID = params.get("RoomID") self.Caller = params.get("Caller") self.Callee = params.get("Callee") self.StartTimestamp = params.get("StartTimestamp") self.RingTimestamp = params.get("RingTimestamp") self.AcceptTimestamp = params.get("AcceptTimestamp") self.StaffEmail = params.get("StaffEmail") self.StaffNumber = params.get("StaffNumber") self.SessionStatus = params.get("SessionStatus") self.Direction = params.get("Direction") self.OutBoundCaller = params.get("OutBoundCaller") self.OutBoundCallee = params.get("OutBoundCallee") self.ProtectedCaller = params.get("ProtectedCaller") self.ProtectedCallee = params.get("ProtectedCallee") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class PSTNSessionInfo(AbstractModel): """PSTN 会话信息 """ def __init__(self): r""" :param SessionID: 会话 ID :type SessionID: str :param RoomID: 会话临时房间 ID :type RoomID: str :param Caller: 主叫 :type Caller: str :param Callee: 被叫 :type Callee: str :param StartTimestamp: 开始时间，Unix 时间戳 :type StartTimestamp: str :param AcceptTimestamp: 接听时间，Unix 时间戳 :type AcceptTimestamp: str :param StaffEmail: 坐席邮箱 :type StaffEmail: str :param StaffNumber: 坐席工号 :type StaffNumber: str :param SessionStatus: 坐席状态 inProgress 进行中 :type SessionStatus: str :param Direction: 会话呼叫方向， 0 呼入 | 1 - 呼出 :type Direction: int :param RingTimestamp: 振铃时间，Unix 时间戳 :type RingTimestamp: int :param ProtectedCaller: 主叫号码保护ID，开启号码保护映射功能时有效，且Caller字段置空 :type ProtectedCaller: str :param ProtectedCallee: 被叫号码保护ID，开启号码保护映射功能时有效，且Callee字段置空 :type ProtectedCallee: str """ self.SessionID = None self.RoomID = None self.Caller = None self.Callee = None self.StartTimestamp = None self.AcceptTimestamp = None self.StaffEmail = None self.StaffNumber = None self.SessionStatus = None self.Direction = None self.RingTimestamp = None self.ProtectedCaller = None self.ProtectedCallee = None def _deserialize(self, params): self.SessionID = params.get("SessionID") self.RoomID = params.get("RoomID") self.Caller = params.get("Caller") self.Callee = params.get("Callee") self.StartTimestamp = params.get("StartTimestamp") self.AcceptTimestamp = params.get("AcceptTimestamp") self.StaffEmail = params.get("StaffEmail") self.StaffNumber = params.get("StaffNumber") self.SessionStatus = params.get("SessionStatus") self.Direction = params.get("Direction") self.RingTimestamp = params.get("RingTimestamp") self.ProtectedCaller = params.get("ProtectedCaller") self.ProtectedCallee = params.get("ProtectedCallee") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class PackageBuyInfo(AbstractModel): """套餐包购买信息 """ def __init__(self): r""" :param PackageId: 套餐包Id :type PackageId: str :param Type: 套餐包类型，0-外呼套餐包|1-400呼入套餐包 :type Type: int :param CapacitySize: 套餐包总量 :type CapacitySize: int :param CapacityRemain: 套餐包剩余量 :type CapacityRemain: int :param BuyTime: 购买时间戳 :type BuyTime: int :param EndTime: 截至时间戳 :type EndTime: int """ self.PackageId = None self.Type = None self.CapacitySize = None self.CapacityRemain = None self.BuyTime = None self.EndTime = None def _deserialize(self, params): self.PackageId = params.get("PackageId") self.Type = params.get("Type") self.CapacitySize = params.get("CapacitySize") self.CapacityRemain = params.get("CapacityRemain") self.BuyTime = params.get("BuyTime") self.EndTime = params.get("EndTime") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class PhoneNumBuyInfo(AbstractModel): """号码购买信息 """ def __init__(self): r""" :param PhoneNum: 电话号码 :type PhoneNum: str :param Type: 号码类型，0-固话|1-虚商号码|2-运营商号码|3-400号码 :type Type: int :param CallType: 号码呼叫类型，1-呼入|2-呼出|3-呼入呼出 :type CallType: int :param BuyTime: 购买时间戳 :type BuyTime: int :param EndTime: 截至时间戳 :type EndTime: int :param State: 号码状态，1正常|2欠费停用|4管理员停用|5违规停用 :type State: int """ self.PhoneNum = None self.Type = None self.CallType = None self.BuyTime = None self.EndTime = None self.State = None def _deserialize(self, params): self.PhoneNum = params.get("PhoneNum") self.Type = params.get("Type") self.CallType = params.get("CallType") self.BuyTime = params.get("BuyTime") self.EndTime = params.get("EndTime") self.State = params.get("State") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ResetExtensionPasswordRequest(AbstractModel): """ResetExtensionPassword请求参数结构体 """ def __init__(self): r""" :param SdkAppId: TCCC 实例应用 ID :type SdkAppId: int :param ExtensionId: 分机号 :type ExtensionId: str """ self.SdkAppId = None self.ExtensionId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.ExtensionId = params.get("ExtensionId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ResetExtensionPasswordResponse(AbstractModel): """ResetExtensionPassword返回参数结构体 """ def __init__(self): r""" :param Password: 重置后密码 :type Password: str :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.Password = None self.RequestId = None def _deserialize(self, params): self.Password = params.get("Password") self.RequestId = params.get("RequestId") class SdkAppIdBuyInfo(AbstractModel): """应用购买信息 """ def __init__(self): r""" :param SdkAppId: 应用ID :type SdkAppId: int :param Name: 应用名称 :type Name: str :param StaffBuyNum: 坐席购买数（还在有效期内） :type StaffBuyNum: int :param StaffBuyList: 坐席购买列表 （还在有效期内） :type StaffBuyList: list of StaffBuyInfo :param PhoneNumBuyList: 号码购买列表 :type PhoneNumBuyList: list of PhoneNumBuyInfo """ self.SdkAppId = None self.Name = None self.StaffBuyNum = None self.StaffBuyList = None self.PhoneNumBuyList = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Name = params.get("Name") self.StaffBuyNum = params.get("StaffBuyNum") if params.get("StaffBuyList") is not None: self.StaffBuyList = [] for item in params.get("StaffBuyList"): obj = StaffBuyInfo() obj._deserialize(item) self.StaffBuyList.append(obj) if params.get("PhoneNumBuyList") is not None: self.PhoneNumBuyList = [] for item in params.get("PhoneNumBuyList"): obj = PhoneNumBuyInfo() obj._deserialize(item) self.PhoneNumBuyList.append(obj) memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class SeatUserInfo(AbstractModel): """坐席用户信息 """ def __init__(self): r""" :param Name: 坐席名称 :type Name: str :param Mail: 坐席邮箱 :type Mail: str :param StaffNumber: 工号 注意：此字段可能返回 null，表示取不到有效值。 :type StaffNumber: str :param Phone: 坐席电话号码（带0086前缀） :type Phone: str :param Nick: 坐席昵称 :type Nick: str :param UserId: 用户ID :type UserId: str :param SkillGroupNameList: 坐席关联的技能组列表 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupNameList: list of str """ self.Name = None self.Mail = None self.StaffNumber = None self.Phone = None self.Nick = None self.UserId = None self.SkillGroupNameList = None def _deserialize(self, params): self.Name = params.get("Name") self.Mail = params.get("Mail") self.StaffNumber = params.get("StaffNumber") self.Phone = params.get("Phone") self.Nick = params.get("Nick") self.UserId = params.get("UserId") self.SkillGroupNameList = params.get("SkillGroupNameList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class ServeParticipant(AbstractModel): """参与者信息 """ def __init__(self): r""" :param Mail: 坐席邮箱 注意：此字段可能返回 null，表示取不到有效值。 :type Mail: str :param Phone: 坐席电话 注意：此字段可能返回 null，表示取不到有效值。 :type Phone: str :param RingTimestamp: 振铃时间戳，Unix 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type RingTimestamp: int :param AcceptTimestamp: 接听时间戳，Unix 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type AcceptTimestamp: int :param EndedTimestamp: 结束时间戳，Unix 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type EndedTimestamp: int :param RecordId: 录音 ID，能够索引到坐席侧的录音 注意：此字段可能返回 null，表示取不到有效值。 :type RecordId: str :param Type: 参与者类型，"staffSeat", "outboundSeat", "staffPhoneSeat" 注意：此字段可能返回 null，表示取不到有效值。 :type Type: str :param TransferFrom: 转接来源坐席信息 注意：此字段可能返回 null，表示取不到有效值。 :type TransferFrom: str :param TransferTo: 转接去向坐席信息 注意：此字段可能返回 null，表示取不到有效值。 :type TransferTo: str :param TransferToType: 转接去向参与者类型，取值与 Type 一致 注意：此字段可能返回 null，表示取不到有效值。 :type TransferToType: str :param SkillGroupId: 技能组 ID 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupId: int :param EndStatusString: 结束状态 注意：此字段可能返回 null，表示取不到有效值。 :type EndStatusString: str :param RecordURL: 录音 URL 注意：此字段可能返回 null，表示取不到有效值。 :type RecordURL: str :param Sequence: 参与者序号，从 0 开始 注意：此字段可能返回 null，表示取不到有效值。 :type Sequence: int :param StartTimestamp: 开始时间戳，Unix 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type StartTimestamp: int :param SkillGroupName: 技能组名称 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupName: str :param CustomRecordURL: 录音转存第三方COS地址 注意：此字段可能返回 null，表示取不到有效值。 :type CustomRecordURL: str """ self.Mail = None self.Phone = None self.RingTimestamp = None self.AcceptTimestamp = None self.EndedTimestamp = None self.RecordId = None self.Type = None self.TransferFrom = None self.TransferTo = None self.TransferToType = None self.SkillGroupId = None self.EndStatusString = None self.RecordURL = None self.Sequence = None self.StartTimestamp = None self.SkillGroupName = None self.CustomRecordURL = None def _deserialize(self, params): self.Mail = params.get("Mail") self.Phone = params.get("Phone") self.RingTimestamp = params.get("RingTimestamp") self.AcceptTimestamp = params.get("AcceptTimestamp") self.EndedTimestamp = params.get("EndedTimestamp") self.RecordId = params.get("RecordId") self.Type = params.get("Type") self.TransferFrom = params.get("TransferFrom") self.TransferTo = params.get("TransferTo") self.TransferToType = params.get("TransferToType") self.SkillGroupId = params.get("SkillGroupId") self.EndStatusString = params.get("EndStatusString") self.RecordURL = params.get("RecordURL") self.Sequence = params.get("Sequence") self.StartTimestamp = params.get("StartTimestamp") self.SkillGroupName = params.get("SkillGroupName") self.CustomRecordURL = params.get("CustomRecordURL") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class SkillGroupInfoItem(AbstractModel): """技能组信息 """ def __init__(self): r""" :param SkillGroupId: 技能组ID :type SkillGroupId: int :param SkillGroupName: 技能组名称 :type SkillGroupName: str :param Type: （废弃）类型：IM、TEL、ALL（全媒体） :type Type: str :param RoutePolicy: 会话分配策略 注意：此字段可能返回 null，表示取不到有效值。 :type RoutePolicy: str :param UsingLastSeat: 会话分配是否优先上次服务坐席 注意：此字段可能返回 null，表示取不到有效值。 :type UsingLastSeat: int :param MaxConcurrency: 单客服最大并发数（电话类型默认1） 注意：此字段可能返回 null，表示取不到有效值。 :type MaxConcurrency: int :param LastModifyTimestamp: 最后修改时间 注意：此字段可能返回 null，表示取不到有效值。 :type LastModifyTimestamp: int :param SkillGroupType: 技能组类型0-电话，1-在线，3-音频，4-视频 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupType: int """ self.SkillGroupId = None self.SkillGroupName = None self.Type = None self.RoutePolicy = None self.UsingLastSeat = None self.MaxConcurrency = None self.LastModifyTimestamp = None self.SkillGroupType = None def _deserialize(self, params): self.SkillGroupId = params.get("SkillGroupId") self.SkillGroupName = params.get("SkillGroupName") self.Type = params.get("Type") self.RoutePolicy = params.get("RoutePolicy") self.UsingLastSeat = params.get("UsingLastSeat") self.MaxConcurrency = params.get("MaxConcurrency") self.LastModifyTimestamp = params.get("LastModifyTimestamp") self.SkillGroupType = params.get("SkillGroupType") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class SkillGroupItem(AbstractModel): """技能组信息 """ def __init__(self): r""" :param SkillGroupId: 技能组ID :type SkillGroupId: int :param SkillGroupName: 技能组名称 :type SkillGroupName: str :param Priority: 优先级 :type Priority: int :param Type: 类型：IM、TEL、ALL（全媒体） :type Type: str """ self.SkillGroupId = None self.SkillGroupName = None self.Priority = None self.Type = None def _deserialize(self, params): self.SkillGroupId = params.get("SkillGroupId") self.SkillGroupName = params.get("SkillGroupName") self.Priority = params.get("Priority") self.Type = params.get("Type") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class StaffBuyInfo(AbstractModel): """坐席购买信息 """ def __init__(self): r""" :param Num: 购买坐席数量 :type Num: int :param BuyTime: 购买时间戳 :type BuyTime: int :param EndTime: 截至时间戳 :type EndTime: int """ self.Num = None self.BuyTime = None self.EndTime = None def _deserialize(self, params): self.Num = params.get("Num") self.BuyTime = params.get("BuyTime") self.EndTime = params.get("EndTime") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class StaffInfo(AbstractModel): """带有技能组优先级的坐席信息 """ def __init__(self): r""" :param Name: 坐席名称 注意：此字段可能返回 null，表示取不到有效值。 :type Name: str :param Mail: 坐席邮箱 :type Mail: str :param Phone: 坐席电话号码 注意：此字段可能返回 null，表示取不到有效值。 :type Phone: str :param Nick: 坐席昵称 注意：此字段可能返回 null，表示取不到有效值。 :type Nick: str :param StaffNumber: 坐席工号 注意：此字段可能返回 null，表示取不到有效值。 :type StaffNumber: str :param SkillGroupList: 所属技能组列表 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupList: list of SkillGroupItem :param LastModifyTimestamp: 最后修改时间 注意：此字段可能返回 null，表示取不到有效值。 :type LastModifyTimestamp: int """ self.Name = None self.Mail = None self.Phone = None self.Nick = None self.StaffNumber = None self.SkillGroupList = None self.LastModifyTimestamp = None def _deserialize(self, params): self.Name = params.get("Name") self.Mail = params.get("Mail") self.Phone = params.get("Phone") self.Nick = params.get("Nick") self.StaffNumber = params.get("StaffNumber") if params.get("SkillGroupList") is not None: self.SkillGroupList = [] for item in params.get("SkillGroupList"): obj = SkillGroupItem() obj._deserialize(item) self.SkillGroupList.append(obj) self.LastModifyTimestamp = params.get("LastModifyTimestamp") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class StaffStatusExtra(AbstractModel): """坐席状态补充信息 """ def __init__(self): r""" :param Type: im - 文本 | tel - 电话 | all - 全媒体 :type Type: str :param Direct: in - 呼入 | out - 呼出 :type Direct: str """ self.Type = None self.Direct = None def _deserialize(self, params): self.Type = params.get("Type") self.Direct = params.get("Direct") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class StaffStatusMetrics(AbstractModel): """坐席状态相关信息 """ def __init__(self): r""" :param Email: 坐席邮箱 :type Email: str :param Status: 坐席状态 free 示闲 | busy 忙碌 | rest 小休 | notReady 示忙 | afterCallWork 话后调整 | offline 离线 :type Status: str :param StatusExtra: 坐席状态补充信息 :type StatusExtra: :class:`tencentcloud.ccc.v20200210.models.StaffStatusExtra` :param OnlineDuration: 当天在线总时长 :type OnlineDuration: int :param FreeDuration: 当天示闲总时长 :type FreeDuration: int :param BusyDuration: 当天忙碌总时长 :type BusyDuration: int :param NotReadyDuration: 当天示忙总时长 :type NotReadyDuration: int :param RestDuration: 当天小休总时长 :type RestDuration: int :param AfterCallWorkDuration: 当天话后调整总时长 :type AfterCallWorkDuration: int :param Reason: 小休原因 :type Reason: str :param ReserveRest: 是否预约小休 :type ReserveRest: bool :param ReserveNotReady: 是否预约示忙 :type ReserveNotReady: bool :param UseMobileAccept: 手机接听模式： 0 - 关闭 | 1 - 仅离线 | 2- 始终 :type UseMobileAccept: int :param UseMobileCallOut: 手机外呼开关 :type UseMobileCallOut: bool :param LastOnlineTimestamp: 最近一次上线时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type LastOnlineTimestamp: int :param LastStatusTimestamp: 最近一次状态时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type LastStatusTimestamp: int """ self.Email = None self.Status = None self.StatusExtra = None self.OnlineDuration = None self.FreeDuration = None self.BusyDuration = None self.NotReadyDuration = None self.RestDuration = None self.AfterCallWorkDuration = None self.Reason = None self.ReserveRest = None self.ReserveNotReady = None self.UseMobileAccept = None self.UseMobileCallOut = None self.LastOnlineTimestamp = None self.LastStatusTimestamp = None def _deserialize(self, params): self.Email = params.get("Email") self.Status = params.get("Status") if params.get("StatusExtra") is not None: self.StatusExtra = StaffStatusExtra() self.StatusExtra._deserialize(params.get("StatusExtra")) self.OnlineDuration = params.get("OnlineDuration") self.FreeDuration = params.get("FreeDuration") self.BusyDuration = params.get("BusyDuration") self.NotReadyDuration = params.get("NotReadyDuration") self.RestDuration = params.get("RestDuration") self.AfterCallWorkDuration = params.get("AfterCallWorkDuration") self.Reason = params.get("Reason") self.ReserveRest = params.get("ReserveRest") self.ReserveNotReady = params.get("ReserveNotReady") self.UseMobileAccept = params.get("UseMobileAccept") self.UseMobileCallOut = params.get("UseMobileCallOut") self.LastOnlineTimestamp = params.get("LastOnlineTimestamp") self.LastStatusTimestamp = params.get("LastStatusTimestamp") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class StopAutoCalloutTaskRequest(AbstractModel): """StopAutoCalloutTask请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 呼叫中心实例Id :type SdkAppId: int :param TaskId: 任务Id :type TaskId: int """ self.SdkAppId = None self.TaskId = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.TaskId = params.get("TaskId") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class StopAutoCalloutTaskResponse(AbstractModel): """StopAutoCalloutTask返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class TelCdrInfo(AbstractModel): """电话话单信息 """ def __init__(self): r""" :param Caller: 主叫号码 :type Caller: str :param Callee: 被叫号码 :type Callee: str :param Time: 呼叫发起时间戳，Unix 时间戳 :type Time: int :param Direction: 呼入呼出方向 0 呼入 1 呼出 :type Direction: int :param Duration: 通话时长 :type Duration: int :param RecordURL: 录音信息 :type RecordURL: str :param SeatUser: 坐席信息 :type SeatUser: :class:`tencentcloud.ccc.v20200210.models.SeatUserInfo` :param EndStatus: EndStatus与EndStatusString一一对应，具体枚举如下： **场景 EndStatus EndStatusString 状态说明** 电话呼入&呼出 1 ok 正常结束 电话呼入&呼出 0 error 系统错误 电话呼入 102 ivrGiveUp IVR 期间用户放弃 电话呼入 103 waitingGiveUp 会话排队期间用户放弃 电话呼入 104 ringingGiveUp 会话振铃期间用户放弃 电话呼入 105 noSeatOnline 无坐席在线 电话呼入 106 notWorkTime 非工作时间 电话呼入 107 ivrEnd IVR 后直接结束 电话呼入 100 CallinBlockedContact 呼入黑名单 电话呼出 2 unconnected 未接通 电话呼出 201 unknown 未知状态 电话呼出 203 userReject 拒接挂断 电话呼出 204 powerOff 关机 电话呼出 205 numberNotExist 空号 电话呼出 206 busy 通话中 电话呼出 207 outOfCredit 欠费 电话呼出 208 operatorError 运营商线路异常 电话呼出 209 callerCancel 主叫取消 电话呼出 210 notInService 不在服务区 :type EndStatus: int :param SkillGroup: 技能组名称 :type SkillGroup: str :param CallerLocation: 主叫归属地 :type CallerLocation: str :param IVRDuration: IVR 阶段耗时 注意：此字段可能返回 null，表示取不到有效值。 :type IVRDuration: int :param RingTimestamp: 振铃时间戳，UNIX 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type RingTimestamp: int :param AcceptTimestamp: 接听时间戳，UNIX 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type AcceptTimestamp: int :param EndedTimestamp: 结束时间戳，UNIX 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type EndedTimestamp: int :param IVRKeyPressed: IVR 按键信息 ，e.g. ["1","2","3"] 注意：此字段可能返回 null，表示取不到有效值。 :type IVRKeyPressed: list of str :param HungUpSide: 挂机方 seat 坐席 user 用户 注意：此字段可能返回 null，表示取不到有效值。 :type HungUpSide: str :param ServeParticipants: 服务参与者列表 注意：此字段可能返回 null，表示取不到有效值。 :type ServeParticipants: list of ServeParticipant :param SkillGroupId: 技能组ID 注意：此字段可能返回 null，表示取不到有效值。 :type SkillGroupId: int :param EndStatusString: EndStatus与EndStatusString一一对应，具体枚举如下： **场景 EndStatus EndStatusString 状态说明** 电话呼入&呼出 1 ok 正常结束 电话呼入&呼出 0 error 系统错误 电话呼入 102 ivrGiveUp IVR 期间用户放弃 电话呼入 103 waitingGiveUp 会话排队期间用户放弃 电话呼入 104 ringingGiveUp 会话振铃期间用户放弃 电话呼入 105 noSeatOnline 无坐席在线 电话呼入 106 notWorkTime 非工作时间 电话呼入 107 ivrEnd IVR 后直接结束 电话呼入 100 CallinBlockedContact 呼入黑名单 电话呼出 2 unconnected 未接通 电话呼出 201 unknown 未知状态 听 电话呼出 203 userReject 拒接挂断 电话呼出 204 powerOff 关机 电话呼出 205 numberNotExist 空号 电话呼出 206 busy 通话中 电话呼出 207 outOfCredit 欠费 电话呼出 208 operatorError 运营商线路异常 电话呼出 209 callerCancel 主叫取消 电话呼出 210 notInService 不在服务区 注意：此字段可能返回 null，表示取不到有效值。 :type EndStatusString: str :param StartTimestamp: 会话开始时间戳，UNIX 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type StartTimestamp: int :param QueuedTimestamp: 进入排队时间，Unix 秒级时间戳 注意：此字段可能返回 null，表示取不到有效值。 :type QueuedTimestamp: int :param PostIVRKeyPressed: 后置IVR按键信息（e.g. [{"Key":"1","Label":"非常满意"}]） 注意：此字段可能返回 null，表示取不到有效值。 :type PostIVRKeyPressed: list of IVRKeyPressedElement :param QueuedSkillGroupId: 排队技能组Id 注意：此字段可能返回 null，表示取不到有效值。 :type QueuedSkillGroupId: int :param SessionId: 会话 ID 注意：此字段可能返回 null，表示取不到有效值。 :type SessionId: str :param ProtectedCaller: 主叫号码保护ID，开启号码保护映射功能时有效，且Caller字段置空 注意：此字段可能返回 null，表示取不到有效值。 :type ProtectedCaller: str :param ProtectedCallee: 被叫号码保护ID，开启号码保护映射功能时有效，且Callee字段置空 注意：此字段可能返回 null，表示取不到有效值。 :type ProtectedCallee: str :param Uui: 客户自定义数据（User-to-User Interface） 注意：此字段可能返回 null，表示取不到有效值。 :type Uui: str :param IVRKeyPressedEx: IVR按键信息（e.g. [{"Key":"1","Label":"非常满意"}]） 注意：此字段可能返回 null，表示取不到有效值。 :type IVRKeyPressedEx: list of IVRKeyPressedElement :param AsrUrl: 获取录音ASR文本信息地址 注意：此字段可能返回 null，表示取不到有效值。 :type AsrUrl: str :param CustomRecordURL: 录音转存第三方COS地址 注意：此字段可能返回 null，表示取不到有效值。 :type CustomRecordURL: str :param Remark: 备注 注意：此字段可能返回 null，表示取不到有效值。 :type Remark: str :param QueuedSkillGroupName: 排队技能组名称 注意：此字段可能返回 null，表示取不到有效值。 :type QueuedSkillGroupName: str :param VoicemailRecordURL: 通话中语音留言录音URL 注意：此字段可能返回 null，表示取不到有效值。 :type VoicemailRecordURL: list of str """ self.Caller = None self.Callee = None self.Time = None self.Direction = None self.Duration = None self.RecordURL = None self.SeatUser = None self.EndStatus = None self.SkillGroup = None self.CallerLocation = None self.IVRDuration = None self.RingTimestamp = None self.AcceptTimestamp = None self.EndedTimestamp = None self.IVRKeyPressed = None self.HungUpSide = None self.ServeParticipants = None self.SkillGroupId = None self.EndStatusString = None self.StartTimestamp = None self.QueuedTimestamp = None self.PostIVRKeyPressed = None self.QueuedSkillGroupId = None self.SessionId = None self.ProtectedCaller = None self.ProtectedCallee = None self.Uui = None self.IVRKeyPressedEx = None self.AsrUrl = None self.CustomRecordURL = None self.Remark = None self.QueuedSkillGroupName = None self.VoicemailRecordURL = None def _deserialize(self, params): self.Caller = params.get("Caller") self.Callee = params.get("Callee") self.Time = params.get("Time") self.Direction = params.get("Direction") self.Duration = params.get("Duration") self.RecordURL = params.get("RecordURL") if params.get("SeatUser") is not None: self.SeatUser = SeatUserInfo() self.SeatUser._deserialize(params.get("SeatUser")) self.EndStatus = params.get("EndStatus") self.SkillGroup = params.get("SkillGroup") self.CallerLocation = params.get("CallerLocation") self.IVRDuration = params.get("IVRDuration") self.RingTimestamp = params.get("RingTimestamp") self.AcceptTimestamp = params.get("AcceptTimestamp") self.EndedTimestamp = params.get("EndedTimestamp") self.IVRKeyPressed = params.get("IVRKeyPressed") self.HungUpSide = params.get("HungUpSide") if params.get("ServeParticipants") is not None: self.ServeParticipants = [] for item in params.get("ServeParticipants"): obj = ServeParticipant() obj._deserialize(item) self.ServeParticipants.append(obj) self.SkillGroupId = params.get("SkillGroupId") self.EndStatusString = params.get("EndStatusString") self.StartTimestamp = params.get("StartTimestamp") self.QueuedTimestamp = params.get("QueuedTimestamp") if params.get("PostIVRKeyPressed") is not None: self.PostIVRKeyPressed = [] for item in params.get("PostIVRKeyPressed"): obj = IVRKeyPressedElement() obj._deserialize(item) self.PostIVRKeyPressed.append(obj) self.QueuedSkillGroupId = params.get("QueuedSkillGroupId") self.SessionId = params.get("SessionId") self.ProtectedCaller = params.get("ProtectedCaller") self.ProtectedCallee = params.get("ProtectedCallee") self.Uui = params.get("Uui") if params.get("IVRKeyPressedEx") is not None: self.IVRKeyPressedEx = [] for item in params.get("IVRKeyPressedEx"): obj = IVRKeyPressedElement() obj._deserialize(item) self.IVRKeyPressedEx.append(obj) self.AsrUrl = params.get("AsrUrl") self.CustomRecordURL = params.get("CustomRecordURL") self.Remark = params.get("Remark") self.QueuedSkillGroupName = params.get("QueuedSkillGroupName") self.VoicemailRecordURL = params.get("VoicemailRecordURL") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class UnbindNumberCallOutSkillGroupRequest(AbstractModel): """UnbindNumberCallOutSkillGroup请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param Number: 待解绑的号码 :type Number: str :param SkillGroupIds: 待解绑的技能组Id列表 :type SkillGroupIds: list of int non-negative """ self.SdkAppId = None self.Number = None self.SkillGroupIds = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.Number = params.get("Number") self.SkillGroupIds = params.get("SkillGroupIds") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class UnbindNumberCallOutSkillGroupResponse(AbstractModel): """UnbindNumberCallOutSkillGroup返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class UnbindStaffSkillGroupListRequest(AbstractModel): """UnbindStaffSkillGroupList请求参数结构体 """ def __init__(self): r""" :param SdkAppId: 应用 ID（必填），可以查看 https://console.cloud.tencent.com/ccc :type SdkAppId: int :param StaffEmail: 客服邮箱 :type StaffEmail: str :param SkillGroupList: 解绑技能组列表 :type SkillGroupList: list of int """ self.SdkAppId = None self.StaffEmail = None self.SkillGroupList = None def _deserialize(self, params): self.SdkAppId = params.get("SdkAppId") self.StaffEmail = params.get("StaffEmail") self.SkillGroupList = params.get("SkillGroupList") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set)) class UnbindStaffSkillGroupListResponse(AbstractModel): """UnbindStaffSkillGroupList返回参数结构体 """ def __init__(self): r""" :param RequestId: 唯一请求 ID，每次请求都会返回。定位问题时需要提供该次请求的 RequestId。 :type RequestId: str """ self.RequestId = None def _deserialize(self, params): self.RequestId = params.get("RequestId") class Variable(AbstractModel): """变量 """ def __init__(self): r""" :param Key: 变量名 :type Key: str :param Value: 变量值 :type Value: str """ self.Key = None self.Value = None def _deserialize(self, params): self.Key = params.get("Key") self.Value = params.get("Value") memeber_set = set(params.keys()) for name, value in vars(self).items(): if name in memeber_set: memeber_set.remove(name) if len(memeber_set) > 0: warnings.warn("%s fileds are useless." % ",".join(memeber_set))